Please do not respond to the email. Instead, click on the link that says 'ignore user'. You also have the option of reporting the user to our administrators.

Your primary photo must be a clear photo of you, and only you. Your primary photo cannot be a picture of an object, animal, celebrities, or groups of people. You have the rest of your photo gallery to show off other things that are important to you. Also, none of the uploaded pictures may contain pornographic, copyrighted, or otherwise offensive material. Please read our {{link}} for details. We reserve the right to block access to users who don't comply with these rules.

There are 2 ways to log in to Smartdate: use your Facebook account and click on the 'Login with Facebook' button. Your Facebook account becomes the way you identify yourself on Smartdate, you do not need to reenter your email and choose a different password than those you are using for Facebook. Enter the email address and password you have chosen when you registered. This applies if you have not registered using your Facebook account / or don't have a Facebook account at all. To make things easier, you can always change this and click on the 'Login with Facebook' button, after which this button becomes your login.

You can enhance your contact with other members by sending them a gift. When you send a gift it demonstrates serious interest and members have a much higher response rate with gifts than with just winks or emails. Put yourself in the other person's shoes; wouldn't you be more likely to reply to a person who sends you a rose along with a nice message? Plus, each time they go into their own profile the gift will be visible there, reminding them of the time you took to send them something extra special.

Click on 'My Profile' and you will notice that your location is listed there. Click on the 'Edit' link at the right to edit your General Info, including your location.

No, you can always feel free to ignore other members for any reason. Whether it is because they have offended you or simply because you are just not interested, you can ignore them without them ever receiving notification that you did so.

Smartdate is only for 18+ and requires that all members include their age in their profile. If you notice members who have profiles that do not display their age, it's because they have not filled in the required fields of their profile yet. They will be asked to completely fill them out in order to continue using Smartdate. In order to conduct advanced searches members are required to have a complete profile.

If you have logged in on Smartdate through Facebook Connect, it will adopt the picture from your profile on the social network until you upload a photo directly to Smartdate (in which case, the social network photo is not shown anymore). All photo additions and edits can be made from your profile.

Find 'Applications' on your home page of Facebook and click on 'Edit'. From the drop down list, choose 'Show Authorized'. Find Smartdare and click on 'Edit Settings'. Click on the 'wall' tab. Select 'Never publish any stories from Smartdate' and click 'Okay'

It's simple! Complete your profile and click on the 'Search' tab. Smartdate will automatically find the best matches for you. After viewing each profile, you can choose to either wink at the person, send an email, or send them a gift to attract their attention.

You can recover your password by going to www.smartdate.com and clicking on 'Forgot Password?' on the main login page, just below the email and password fields.

Click on the 'Settings' link at the top right corner of the page. Under email settings, you have 2 options for receiving notifications: 1/ Receive an email once daily that summarizes your Smartdate emails, winks or gifts (recommended) or 2/ Receive an email twice daily to be more reactive.

Smartdate is for users over 18 years of age only! This is a very strict rule and we do our best to ensure a safe dating environment for all. Our admins are always going through profiles blocking underage members. You can help us by clicking on "report this profile" and selecting "Under Age". This will alert our administrators, who will then address the issue according to our rules and policies.

Visit the 'settings' link at the top right corner of the page, or Edit directly on your profile.

We encourage you to upload as many pictures as allowed by the system. Making your profile more interesting will add to the attraction of it, increasing your chances of receiving more winks, emails and gifts! You can upload photos by clicking on the 'My Profile' tab. Below your profile picture you'll see a link that says 'Edit'.

Smartdate's policy requires that all users provide at least one photo. Therefore, you cannot remove your last photo unless you actually deactivate your account. If you would like to change your photo, simply upload a replacement photo first and then remove the original photo. Photo edits can be made from your profile.

Simply click on 'Settings' and then 'Ignore List' on the left hand side of the page. There you will see a list of names, and you can Unignore any of the users you have ignored.

Yes. Click on the 'English' link at the top right hand part of the page. You will then be able to choose the language you want.

There will be a message in the inbox of your real email, not your Smartdate inbox. Its subject will be 'Smartdate Email Validation'. In this message there will be a link for you to use to validate your email. If you are not receiving the Smartdate email Validation email, we recommend you try the following solutions. Please double check that you have correctly entered your email address. This can be checked via the 'settings' link in Smartdate. Check your junk mail/bulk mail folder. The Smartdate validation email might have mistakenly gone to your junk mail folder. If so, please mark Smartdate as a safe sender. Many free email providers have free spam filters. Try turning off the spam filter temporarily and send yourself another Smartdate validation email. If for whatever reason you are still unable to receive Smartdate emails, please try a different email address. We have strict email validation rules as your email can be your login and we want to make it hard for anyone to create many fake accounts.

Yes, you may cancel your membership anytime and for any reason. No strings attached. Simply click on 'settings' and then on 'My Subscription'. Scroll down the page and you'll see the option to cancel your subscription.

No. If for any reason you decide to cancel your subscription, all future automatic payments will be canceled. Please be very sure that you are ready to end your Premium membership when you cancel, because cancellation is non-refundable and effective immediately. Your Premium advantages will NOT continue until the next pay period if you've canceled.

All purchases are final. We do NOT issue refunds.

You can upgrade to a Premium Smartdate membership by clicking on 'Settings' at the top right and then clicking on 'Subscribe' to the left. Or simply click on the Premium button on the top of the page.

No. Premium subscription fees are non-refundable.

Yes. We automatically renew your membership so you have one less thing to worry about. Remember that you can always cancel your membership by visiting the settings page on Smartdate, in which case there will be no future renewal or fee.

If you are not already a Premium Member, #link_begin#click here#link_end# to go to the subscription page to see the different packages offered for your country!

As a Premium Member, you'll enjoy many benefits including: Unlimited contacts: all your conversations will be unlocked and anyone will be able to converse with you, even if they are not Premium. Higher priority placement of your profile (meaning your profile will appear in search results more often).

Absolutely. Our credit card payment process is fully encrypted. We are also audited and certified by a 3rd party. Please scroll down to the bottom of the subscription page to see the latest version of our SSL Certification. We use 256-bit encryption technology which is the strongest security standard available today. Your information is kept safe and secure.

Yes. The system automatically cancels your Premium advantages immediately once you unsubscribe. If you plan to continue benefiting from your Smartdate Premium membership, please do NOT cancel until you are ready for your Premium advantages to come to an end.

We will miss you! Please click on 'Settings' on Smartdate. Then click 'My Subscription'. Scroll to the bottom of the page and click on the link 'Cancel my membership'.

Inside your Facebook account, click on the 'Applications' link. Click on 'Edit'. Then choose 'Show Authorized' from the dropdown list. Find Smartdate and click on the 'X' to remove it.

No, Smartdate does not know if you have removed the application from your Facebook account. So you should cancel your Smartdate Premium subscription before you remove the application. You can cancel your Premium subscription by clicking on "Settings" on Smartdate. Then click "My subscription". Scroll to the bottom of the page where you'll see a link that says "Cancel my membership". Click on this link to cancel your Premium membership. If you have already removed the application, simply add it back and follow this process. Then remove it again if you wish.

To remove your profile from Smartdate, please deactivate your account. Click on 'Settings' on Smartdate, and then click on 'Account'. Finally, scroll to the bottom of the page and click on the link that says 'Deactivate your Smartdate account'.